Privacy Policy
At Aalign, we value your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform.
1. Information We Collect
We collect the following types of information:
1.1. Personal Information: Name, email address, contact number, company details. Login credentials and role assignments. Billing information (if applicable).
1.2. Usage Data: IP address, browser type, operating system. Pages visited, features used, time spent on the platform.
1.3. Client Data: Campaigns, leads, email lists, and any custom data you upload. CRM usage patterns, metadata from campaign execution and lead tracking.
2. How We Use Your Information
We use your information to:
2.1 Provide and manage your access to Aalign CRM.
2.2 Process payments and manage subscriptions.
2.3 Monitor and improve platform performance and user experience.
2.4 Respond to inquiries, support requests, and troubleshoot issues.
2.5 Send service-related communications (e.g., feature updates, billing alerts).
2.6 Comply with legal obligations or enforce our terms.
3. Data Sharing and Disclosure
3.1 We do not sell, rent, or trade your personal or business data.
3.2 We may share data:With third-party service providers (e.g., payment processors, hosting services) bound by confidentiality agreements.
3.3 As required by law, court order, or regulatory authority. In connection with a merger, acquisition, or sale of assets, with prior notice.
4. Data Security
4.1 We implement technical and organizational measures to protect your data, including: SSL encryption, role-based access control, regular vulnerability scanning and backups. While we take reasonable precautions, no platform can guarantee absolute security. You are responsible for safeguarding your login credentials.
5. Data Retention
5.1 We retain user and client data for as long as your account is active or as needed to provide our services. Upon account termination, data may be retained for up to 30 days unless otherwise requested or required by law.
6. Your Rights
6.1 Depending on your jurisdiction, you may have rights to:
6.1.1 Access or correct your personal data.
6.1.2 Request deletion of your account and associated data.
6.1.3 Withdraw consent (where applicable).
6.1.4 Object to certain data uses or request restrictions.
To exercise your rights, contact us at support@aalign.io.
7. Cookies and Tracking Technologies
7.1 We use cookies and similar technologies to:
7.1.1 Remember user preferences
7.1.2 Analyze platform usage
7.1.3 Enhance functionality
7.2 You can control cookies through your browser settings. Disabling them may impact functionality.
8. International Data Transfers
8.1 If you access Aalign CRM from outside our hosting country, your data may be transferred and processed in that location. By using our platform, you consent to this transfer.
9. Changes to This Policy
9.1 We may update this Privacy Policy periodically. Changes will be communicated via email or dashboard notification. Continued use of the platform implies acceptance of the updated policy.
10. Contact Us
10.1 For questions or concerns regarding this policy or your personal data, please contact:
support@aalign.io
www.aalign.io